![]() ![]() Given the levels of human input involved in the processes in this sector, human errors are inevitable, and if they are not managed correctly, this might lead to potentially serious (even fatal) consequences, due to the critical nature of the aerospace industry. One major industry that heavily relies on human work is the aerospace industry. Various industries rely on and derive benefit from such human characteristics, enabling human hands to be involved in some complex assembly processes. Humans are more adaptive, flexible, and creative than automated systems. Nevertheless, the level of adaption required to facilitate the different changes in each industry cannot be achieved without some necessary level of human intervention on the shop floor. Many manufacturing companies nowadays are shifting towards automating their production lines to avoid human errors. This paper lays the foundation for future work on the psychology behind human errors in the aerospace industry and highlights the importance of understanding human errors to avoid quality issues and rework in production settings, where labour input is of paramount importance. ![]() Based on this analysis, error-proofing measures have been proposed accordingly. The findings of the case study revealed four different causes of human errors, as follows: (i) description similarity error, (ii) capture errors, (iii) memory lapse errors, and (iv) interruptions. An exploratory case study involving an aerospace assembly line was conducted to gain insights into the model developed. Recognising this gap, this paper seeks to conceptualise a model that incorporates cognitive science literature based on a mistake-proofing concept, thereby offering a deeper, more profound level of human error analysis. Business improvement tools and practices neglect to deal with the root causes of human error hence, they ignore certain design considerations that could possibly prevent or minimise such errors from occurring. To err is an intrinsic human trait, which means that human errors, at some point, are inevitable. ![]()
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